Comment
Just had a customer call me and report that a man from this company called and tried to sell him an extended warranty... this man also claimed to work here at my company and is a service advisor. However, our company does not solicit customers to purchase additional coverage after they have already purchased a vehicle, use high pressure sales tactics or do dishonest business. This company is calling our customers and claiming to be us, smearing our good name. Thankfully this customer called and I was able to let him know it wasn't us, but how many others have been called by Liberty Automotive/Dealer Services that will no longer do business here because they think we are a sleazy business and it was us who was calling? Makes me sick. They go after all the elderly customers hoping they don't have a computer to do their research and can scam them out of money! I tell all the elderly customers who call about these warranties to get some help researching before they buy anything and to pass this information to all their friends and family who mention irritating phone calls from warranty companies or junk mail.